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Legal

Accessibility

Our commitment to the accessibility of the website.

This is a translation provided for convenience. The Spanish version is the legally binding one and prevails in case of any discrepancy.

1. Commitment

Olsen Miga S.L is committed to making olsensandwich.es accessible in accordance with Spanish Royal Decree 1112/2018 and Law 11/2023, which transposes Directive (EU) 2019/882 (European Accessibility Act).

2. Compliance status

This website partially conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA, according to standard UNE-EN 301 549:2022.

3. Non-accessible content

  • Some embedded third-party content (the Mapbox maps) may not fully meet the requirements.
  • The video on the home page has no subtitles, as it is decorative content without dialogue.
  • Some PDF documents may not be fully accessible.

4. Measures taken

What we have already implemented:

  • Semantic structure with HTML5 landmarks (<header>, <nav>, <main>, <footer>).
  • A lang attribute on each document matching the language of the page.
  • A link to skip to the main content (skip link).
  • Alternative text on every informative image.
  • Full keyboard navigation with visible focus indicators.
  • ARIA labels on interactive elements, forms and dialogs.
  • aria-live regions for dynamic announcements to screen readers.
  • Forms with associated labels, required fields marked and linked error messages.
  • Support for prefers-reduced-motion to switch off animations.
  • Colour contrast in line with WCAG 2.1 AA (minimum ratio of 4.5:1 for normal text).

5. Preparation of this statement

Prepared on 11 February 2026 through an internal self-assessment based on WCAG 2.1 level AA and standard UNE-EN 301 549:2022.

6. Contact

You can tell us about any accessibility problem or suggestion for improvement:

  • Email: hola@olsensandwich.es
  • Address: Paseo Castellana 143, Piso 10, 28046 Madrid

7. Complaints procedure

If your request has been rejected or the answer is not satisfactory, you can file a complaint with the Spanish Ministry of Social Rights, Consumer Affairs and 2030 Agenda, or request arbitration from CERMI under current legislation.

8. Continuous improvement

We are continuously improving. We review and update this statement regularly.